FREE SHIPPING ON ALL ORDERS $100+☆USE CODE CHIBI5 FOR 5% OFF YOUR ORDER☆ALL ORDERS DISPATCHED WITHIN 48 HOURS☆AUTHENTICATED SEALED PRODUCT ONLY☆FREE SHIPPING ON ALL ORDERS $100+☆USE CODE CHIBI5 FOR 5% OFF YOUR ORDER☆ALL ORDERS DISPATCHED WITHIN 48 HOURS☆AUTHENTICATED SEALED PRODUCT ONLY☆FREE SHIPPING ON ALL ORDERS $100+☆USE CODE CHIBI5 FOR 5% OFF YOUR ORDER☆ALL ORDERS DISPATCHED WITHIN 48 HOURS☆AUTHENTICATED SEALED PRODUCT ONLY☆FREE SHIPPING ON ALL ORDERS $100+☆USE CODE CHIBI5 FOR 5% OFF YOUR ORDER☆ALL ORDERS DISPATCHED WITHIN 48 HOURS☆AUTHENTICATED SEALED PRODUCT ONLY☆
RETURN POLICY
LAST UPDATED: JULY 13, 2026

All Sales Are Final

Due to the nature of trading card products and the prevalence of tampering and reseal fraud within the hobby, all sales are final. We do not offer returns, refunds, or exchanges on any product — including sealed product, single cards, and graded (slabbed) cards. This policy exists to guarantee every customer that products sold by Chibi Corporation have never left our custody and re-entered it.

Damaged in Transit — Limited Exception

If your order arrives damaged as a result of shipping, we will work with you to make it right. To be eligible for a transit-damage claim, ALL of the following conditions must be met:

1. You must contact us at hello@chibicorp.net within 24 hours of the delivery time recorded by the carrier's tracking.
2. Your claim must include a continuous, unedited video of the package being opened, beginning before any seal or tape is cut and clearly showing the shipping label and the condition of the packaging and contents. Timestamped photos of the unopened, damaged package may be accepted at our discretion.
3. All original packaging materials must be retained until the claim is resolved, as they may be required for a carrier insurance inspection.

Approved claims will be resolved by replacement or refund, at our sole discretion. Claims that do not meet the above conditions cannot be processed. We reserve the right to deny any claim we determine, in our sole discretion, to be fraudulent or abusive.

Order Cancellations

Because we pride ourselves on fast dispatch, orders enter processing quickly after they are placed and cancellation is not guaranteed. If you need to request a cancellation, email hello@chibicorp.net immediately with "CANCEL" and your order number in the subject line, and we will accommodate the request if your order has not yet entered processing. Approved cancellations are refunded in full minus non-recoverable payment processing fees (approximately 3% of the order total). Once an order has entered processing or a shipping label has been created, it can no longer be cancelled and our standard Return Policy applies.

Lost, Stolen, or Misdelivered Packages

Our responsibility for an order ends when the carrier's tracking shows the package as delivered, or when the package is signed for, whichever applies. We are not responsible for packages lost or stolen after confirmed delivery, or for packages misdelivered due to an incorrect shipping address provided at checkout. See our Shipping Policy for details.

Chargebacks

By purchasing from Chibi Corporation you agree to this policy. Initiating a payment dispute for a delivered order in circumvention of this policy may result in a permanent ban from future purchases. We retain shipping records, tracking data, and delivery confirmation for all orders and will provide them in response to any dispute.

Questions

Contact us at hello@chibicorp.net before purchasing if you have any questions about this policy.

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